Privacy Policy

Last updated: June 1, 2026

Welcome to VesperX (the "App"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our App.

1. Information We Collect

(1) Account Information

• Registration Data: When you create an account, we collect your email address and a password (stored in encrypted form). This is used for account creation, authentication, and communication.

(2) Product Verification Data

• NFC Verification Data: When you tap your phone against an NFC-enabled product, the App reads the product identifier to verify authenticity. No personal identity data is collected through NFC.
• Manual Device Code: If you choose manual verification, you may enter a device code. This is used solely to verify product authenticity.

(3) Assistant Conversations

• Chat Messages: When you interact with the assistant, your messages and responses are processed to provide the conversation feature. Conversations may be stored on our servers to maintain chat history.

(4) Stand-In Preferences

• Stand-In Settings: If you customize your stand-in (nickname, age range, preferred topics, personality, personal message), this data is stored with your account to personalize the experience. Stand-in settings are not used for conversation history learning or AI model training.

(5) Subscription and Payment Information

• Transaction Records: We retain records of your subscription status and Star Credit purchases for account management purposes. Actual payment processing is handled by Apple App Store or Google Play Store. We do not collect or store your credit card or payment card details.

(6) Automatically Collected Information

• Log Data: Basic technical logs such as app version, device model, operating system, and usage patterns to improve app performance.
• Crash Data: Diagnostic information to enhance the stability of the App.

2. How We Use Your Information

• To create and manage your user account
• To verify the authenticity of your products via NFC or manual code
• To provide assistant conversational features and lifestyle guidance
• To manage subscriptions, Star Credits, and in-app purchases
• To store and display your conversation history and unlocked content
• To improve the functionality, stability, and user experience of the App
• To prevent fraudulent or unauthorized use of the App

3. AI-Generated Content

Assistant responses are generated by artificial intelligence. We implement content filtering to ensure responses are appropriate. Users should not rely solely on AI-generated content for critical decisions.

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share limited information with third-party service providers solely to support:

• App analytics
• Crash reporting
• AI conversation services
• Payment processing (via Apple App Store / Google Play Store)

All partners adhere to strict confidentiality and data protection requirements.

5. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse. Data is encrypted in transit and at rest.

Data is stored on secure servers and retained only for as long as necessary to provide the services described in this Privacy Policy, or as required by law.

6. Data Retention

• Account Data: Retained while your account is active. Deleted within 30 days of account deletion request.
• Conversation Data: Retained while your account is active to provide chat history. Deleted with account deletion.
• Transaction Records: Retained as required by applicable law.
• Log Data: Automatically deleted after 90 days.

7. Your Rights

You may request:

• Access to the information we hold about you
• Deletion of your data and account
• Correction of inaccurate data

You may exercise these rights at any time through the App's account settings or by contacting us at the email listed below.

8. Third-Party Services

The App integrates trusted third-party services for analytics, verification, AI conversation, and payment processing. These services follow their own privacy policies and comply with applicable data protection laws.

9. Children's Privacy

The App is intended only for individuals 16 years of age or older. We do not knowingly collect or store data from anyone under 16. If we discover such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted within the App and on our website. Continued use of the App after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info@vinetalk.ai
Address: 18 Kaki Bukit Road 3, #05-17,
Entrepreneur Business Centre,
Singapore 415978